In May 2017, a power supply failure at British Airways' data centers, managed by CBRE, led to the cancellation of 672 flights and affected over 75,000 passengers for three days. This incident, which cost the airline around $74.6 million in compensation, exposed the vulnerability of critical infrastructure and the urgent need for robust management systems that anticipate and mitigate risks. 

This real case reminds us that in a world where digital infrastructure sustains almost everything —from card payments to surgical procedures— error is not an option. And yet, it’s inevitable. That’s why, beyond trying to avoid it, the key lies in anticipating, reacting, and learning fast. That is resilience. And that’s what sets a well-managed Data Center apart.

The Paradox of Silence: Success Means Going Unnoticed

Data Centers live in a constant paradox: their success is measured by silence, by the invisibility of their operation. If everything runs smoothly, no one thinks about them. But when something fails, the impact can affect thousands —or even millions— of users.

That’s why the real challenge is not only designing for maximum performance, but operating for maximum continuity.
We explain it in more detail here: The greatest risk in a Data Center: Operations

The Invisible Layers That Protect a Data Center

Behind that apparent calm lies a complex system made up of technology, data, and people. These are the layers that protect a Data Center when everything seems fine… or when things start to go wrong:

   A DCIM That Sees What No One Else Does

A modern Data Center Infrastructure Management (DCiM) system doesn’t just collect data —it interprets, prioritizes, and translates it into operational decisions. It’s the silent co-pilot that supports the technical team.

With DCiM, patterns are detected before they become problems. Failures are reported before they turn critical. Load is redistributed before a collapse occurs.
See how we approach this at Bjumper: El rol estratégico del DCiM en la seguridad de los Data Center bancarios.

   Sensors That Breathe with the Data Center

Thermal, electrical, environmental sensors… all collect real-time data that allows the DCiM to understand the true state of the infrastructure. Without data, there's no context. And without context, there's no protection.
We explain it here: The critical role of sensorization in modern management 

   Intelligence That Doesn't Silence the Alarm — But Prioritizes It

The danger isn’t just the presence of alerts, but having so many that they become invisible. Alert fatigue can lead to the most critical human error: ignoring the important.
With technologies like Guided Artificial Intelligence (GAI), DCiM learns to distinguish the urgent from the irrelevant.
Read more: Alert fatigue? The danger of losing focus in your Data Center

   Human Teams: When Technology Is an Ally, Not a Replacement

DCiM doesn’t replace people —it empowers them. It allows teams to focus on what matters, to make informed decisions, and to act before something breaks.

Because when everything fails, it's not just software that responds. It's also the on-call technicians, the well-defined procedures, and the collective experience of years operating under pressure.

Are We Ready for When Everything Fails?

There is no perfect infrastructure. Something will always go wrong at some point. The question is not "if it will happen", but "how we will respond."

Having a robust DCiM, a trained team, and an architecture designed for resilience is the only way to protect what must not stop..

Here’s a step-by-step guide to help you prepare: Practical guide for incident management in Data Centers

In day-to-day operations, no one usually thinks about what’s working well. A timely backup, a prioritized alert, an automatic adjustment in thermal load… small decisions make a big difference.

Protecting a Data Center isn’t just about reacting —it’s about anticipating, supporting, and professionalizing the operation so that nothing stops.

Maybe no one will notice when everything runs perfectly.
But that’s exactly when a Data Center proves it’s well protected..